How to customize the widget styling for the custom code snippet Installation?

You can change everything from the widget icons to the color scheme to match your brand. Here’s what you need to do to customize your widget styling if you are using the widget code snippet installation method.

1. Sign in to the Eddy AI app dashboard.

If you don’t have a Partner ID, sign up at

2. Visit the “Configuration” -> “Appearance” page and find custom colors and icons. Adjust the settings and click “Save“. The design changes will automatically sync across all the platforms where the AI assistant is installed: from your website or mobile app, to Facebook, Messenger, and Instagram.

Also, you can update the preview settings, default language, products integration, and others in the “Settings“, “Preview“, and “Integrations” sections.

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If you have any additional questions or comments, please send an email to We are happy to help!